Privacy Policy

1. Introduction

Integrity Commodities ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our farm management platform and related services (collectively, the "Service").

We believe privacy is a fundamental right. This policy is designed to be transparent about our data practices while ensuring the security of agricultural and personal information entrusted to us.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when using the Service:

• Administrator and Agent Information: Name, contact details, organization affiliation, Ghana Card information
• Farmer Information: Name, contact details, date of birth, disability status, farm location and GPS coordinates, group associations
• Operational Information: Farming cycle data, input disbursement records, produce tracking, farm visit logs

Location Information

Our Service requires precise GPS coordinates for farm locations. GPS coordinates are collected via mobile devices during farm visits and are only collected with explicit authorization.

3. How We Use Your Information

We use the information we collect for:

• Managing farmer registrations and profiles
• Tracking farming cycles and agricultural operations
• Processing input disbursements and produce returns
• Generating operational reports and analytics
• Enabling zone-based agent management
• Providing customer support and service notifications
• Authenticating users and preventing unauthorized access
• Complying with legal obligations and audit requirements

4. How We Share Your Information

Information is shared among authorized users within your organization based on role privileges. We may share information with trusted third-party service providers who assist us in operating the Service.

We may disclose information if required to comply with applicable laws, regulations, or legal processes. We do not sell, rent, or trade your personal information or farmer data to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption of data in transit and at rest, secure authentication mechanisms, access controls based on user roles, and secure data center infrastructure.

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Request restriction of processing or object to certain uses
• Withdraw consent at any time

To exercise these rights, contact us at [privacy@integritycommodities.com].

7. Agricultural Data Protection

Given the sensitive nature of farmer information in agricultural contexts:

• We apply enhanced protections to farmer personal and location data
• GPS coordinates are only accessible to authorized personnel
• Farm data is never shared with unauthorized commercial entities
• We may share aggregated, anonymized data with government agricultural departments and certified NGOs for policy and development purposes

8. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We will notify you of significant changes through email notification, service announcements, or login notifications.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Integrity Commodities Privacy Team
Email: [privacy@integritycommodities.com]
Address: [Your Business Address]